Current Status

All systems normal
Oct 06
Oct 05
Oct 04
Oct 03
Oct 02
Oct 01
Sep 30
Central - Partner Dashboard
Central - Admin Dashboard
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
Central - Enterprise Dashboard
Brazil (SA-East-1)
Australia (AP-Southeast-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
Central - Self Service Portal
Central - Sophos Mail
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
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Email Services
Encryption Services
Archive Services
Network Related Services
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Status Key

All systems normal
Information
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Recent Posts

10/03/2022
Status page components Sophos Central Products Non-Grid Components Grid Components Central - Sophos Email Central - Sophos Mail Germany (EU-Central-1) Ohio (US-East-2) Oregon (US-West-2)
Oct-3, 2:13pm UTC
[closed]

Sophos Notification: Important information about Sophos Email, please check: https://soph.so/YtNGeX
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Oct-3, 6:00pm UTC

Inbound email issue and delay were resolved in all involved regions and mail flow is back to normal.

09/28/2022
September 28, 7:57pm UTC
Status page components Sophos Central Products Grid Components Central - Admin Dashboard Central - Enterprise Dashboard Central - Admin Dashboard Central - Enterprise Dashboard Ohio (US-East-2) Ohio (US-East-2) Oregon (US-West-2) Oregon (US-West-2)
Sep-28, 5:13pm UTC
[closed]

Sophos is aware of an issue affecting the us-west-2 Central region beginning at 1:13 EDT. This is resulting in service degradation for SMS as well as endpoint event access in the Central dashboard. Customers may experience intermittent issues with MFA code delivery and event workflows in Central dashboard . This issue is related to an underly incident at our cloud provider. We are working directly with our cloud provider to restore service.

Sep-28, 9:00pm UTC

The incident in the US-West-2 region has been resolved and Sophos services have returned back to normal.

Status page components Sophos Central Products Non-Grid Components Central - Admin Dashboard Australia (AP-Southeast-1) Brazil (SA-East-1) Canada (CA-Central-1) Germany (EU-Central-1) India (AP-South-1) Ireland (EU-West-1) Japan (AP-Northeast-1) Ohio (US-East-2)
Sep-28, 2:04pm UTC
[closed]

Sophos Notification: Important information about Central Ransomware exclusions, please check: https://soph.so/PPlaXU
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Sep-29, 2:04pm UTC

This issue has now been resolved in prod

09/27/2022
Status page components Sophos Central Products Grid Components Central - Sophos Email Central - Sophos Mail Ireland (EU-West-1)
Sep-27, 8:10am UTC
[closed]

Sophos Notification: Important information about Sophos Email, please check: https://soph.so/twsZ0k
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Sep-27, 9:30am UTC

Sophos Notification: Important information about Sophos Email, please check: https://soph.so/twsZ0k
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09/26/2022
September 26, 7:00pm UTC
Status page components Sophos Central Products Grid Components Central - Sophos Email Central - Sophos Mail Germany (EU-Central-1) Ohio (US-East-2)
Sep-26, 7:00pm UTC
[closed]

Sophos Notification: Important information about Sophos Email, please check: https://soph.so/u4JFPj
Unsubscribe at https://sophoscentral.status.page

Sep-26, 11:45pm UTC

Issue has been resolved

09/15/2022
September 15, 12:00am UTC
Status page components Grid Components Central - Sophos Mail Australia (AP-Southeast-1) Brazil (SA-East-1) Canada (CA-Central-1) Germany (EU-Central-1) India (AP-South-1) Ireland (EU-West-1) Japan (AP-Northeast-1) Ohio (US-East-2) Oregon (US-West-2)
Sep-15, 12:00am UTC
[closed]

Sophos Notification: Important information about Central Email, please check: https://soph.so/hc3KzB
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Sep-15, 3:19am UTC

Upon investigation, our development team has found that delayed emails are invalid mail ids.

Till now there is no customer impact by the issue.

09/13/2022
Status page components Sophos Central Products Grid Components Central - Admin Dashboard Central - Admin Dashboard Ohio (US-East-2) Oregon (US-West-2)
Sep-13, 7:02pm UTC
[closed]

Sophos Notification: Important Information about Live Discover please check: https://soph.so/qSdMRg
We are now recovering and starting to process the backlog of data queued for upload on computers & servers
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Sep-13, 9:15pm UTC

Sophos Notification: Important Information about Live Discover please check: https://soph.so/qSdMRg
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Sep-14, 8:15am UTC

The incident is now fully resolved