Current Status

Aug 13
Aug 12
Aug 11
Aug 10
Aug 09
Aug 08
Aug 07
Central - Partner Dashboard
Central - Admin Dashboard
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
Central - Enterprise Dashboard
Brazil (SA-East-1)
Australia (AP-Southeast-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
Central - Self Service Portal
Central - Sophos Mail
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
Phish Threat
Reflexion Mail
Email Services
Encryption Services
Archive Services
Network Related Services
Central Wireless
Cloud Optix
Sophos Central Network Management & FW Reporting
Other Services
MySophos
MyUTM
Partner Portal
Sophos Community
Sophos Support Portal
Sophos.com
Sophos Home

Status Key

All systems normal
Information
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Recent Posts

08/12/2022
Status page components Sophos Central Products Central - Partner Dashboard Non-Grid Components
Aug-12, 12:15pm UTC
[in progress]

Sophos Notification: Important information about Central Partner Dashboard, please check: https://soph.so/qjoltU
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08/11/2022
August 11, 5:05pm UTC
Status page components Sophos Central Products Non-Grid Components Central - Sophos Email
Aug-11, 5:05pm UTC
[closed]

Sophos Notification: Important information about Sophos Email, US-EAST-2 region, please check: https://soph.so/NSL7gF
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Aug-11, 5:05pm UTC

Issue was found and resolved.

August 11, 4:01pm UTC
Status page components Sophos Central Products Non-Grid Components Grid Components Central - Sophos Email Central - Sophos Mail Oregon (US-West-2)
Aug-11, 4:01pm UTC
[closed]

The issue behavior is now resolved. 

Aug-11, 4:01pm UTC

Sophos Notification: Important information about Sophos Email, please check: https://soph.so/3uVEse
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08/09/2022
Status page components Sophos Central Products Central - Partner Dashboard Central - Admin Dashboard Grid Components Central - Enterprise Dashboard Central - Self Service Portal Central - Partner Dashboard Ireland (EU-West-1) Central - Admin Dashboard Germany (EU-Central-1) Australia (AP-Southeast-1) Central - Enterprise Dashboard US Regions (US-East-2, US-West-2) Brazil (SA-East-1) Central - Self Service Portal Canada (CA-Central-1) Germany (EU-Central-1) India (AP-South-1) Ireland (EU-West-1) Japan (AP-Northeast-1) US Regions (US-East-2, US-West-2) Australia (AP-Southeast-1) Brazil (SA-East-1) Australia (AP-Southeast-1) Brazil (SA-East-1) Canada (CA-Central-1) Canada (CA-Central-1) Germany (EU-Central-1) Germany (EU-Central-1) India (AP-South-1) India (AP-South-1) Ireland (EU-West-1) Ireland (EU-West-1) Japan (AP-Northeast-1) Japan (AP-Northeast-1) Ohio (US-East-2) Ohio (US-East-2) Oregon (US-West-2) Oregon (US-West-2)
Aug-9, 2:00pm UTC
[closed]

Sophos Notification: Important information about Central, please check: https://soph.so/vnvug2
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Aug-9, 6:00pm UTC

09-AUG-2022 2:00 PM EST: Initial incident resolved. New trials and new roles are able to be created again. Work is continuing on the status of Trials and admins created during this incident. The linked article will be updated with this information as it becomes available: https://soph.so/vnvug2

07/28/2022
Status page components Grid Components Central - Partner Dashboard Central - Admin Dashboard Central - Enterprise Dashboard Central - Self Service Portal Central - Sophos Mail Phish Threat Ohio (US-East-2) Ohio (US-East-2) Ohio (US-East-2)
Jul-28, 4:58pm UTC
[closed]

Sophos Notification: Important information about Sophos Central, please check: https://soph.so/OseMWv
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Jul-28, 6:52pm UTC

Sophos Notification: Important information about Sophos Central, please check: https://soph.so/OseMWv
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Jul-28, 8:13pm UTC

16:13 ET: All Sophos services have recovered in US-EAST-2.

07/25/2022
July 25, 8:39pm UTC
Status page components Sophos Central Products Non-Grid Components Grid Components Central - Sophos Email Central - Sophos Mail Australia (AP-Southeast-1) Brazil (SA-East-1) Canada (CA-Central-1) India (AP-South-1) Japan (AP-Northeast-1)
Jul-25, 8:39pm UTC
[closed]

Sophos Notification: Important information about Sophos Email, please check: https://soph.so/S6kMYW
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Jul-25, 9:15pm UTC

The issue behavior has been resolved.

07/22/2022
Status page components Grid Components Central - Sophos Mail Canada (CA-Central-1)
Jul-22, 3:18pm UTC
[closed]

Sophos Notification: Important information about Sophos Email, please check: https://soph.so/uOqlux
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Jul-22, 3:38pm UTC

In/Out mail flow should be back to normal in ca-central-1.

07/21/2022
Status page components Sophos Central Products Central - Admin Dashboard Grid Components Central - Admin Dashboard Australia (AP-Southeast-1) Japan (AP-Northeast-1) Australia (AP-Southeast-1) Japan (AP-Northeast-1)
Jul-21, 3:00pm UTC
[closed]

Sophos Notification: Sophos Central admin login was unavailable for Japan, India, and Sydney regions, please check: https://soph.so/P34Onn
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Jul-21, 5:00pm UTC

Resolved by Central Engineering at 08:44 AM UTC

Jul-21, 5:00pm UTC

New instance roles were created as part of pre-deployment in production. This deployment required an additional update to the affected regions, which then recovered the services in each of the affected regions.

Status page components Sophos Central Products Non-Grid Components Central - Admin Dashboard Grid Components Central - Admin Dashboard Central - Enterprise Dashboard Ireland (EU-West-1) Ireland (EU-West-1) Ireland (EU-West-1)
Jul-21, 1:42pm UTC
[closed]

Sophos Notification: Sophos Central Policy delay in EU-WEST-1, please check: https://soph.so/jVXF7d
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Jul-22, 2:05pm UTC

Was monitored and confirmed to be resolved.

07/18/2022
Status page components Grid Components Central - Partner Dashboard Central - Admin Dashboard Central - Enterprise Dashboard Australia (AP-Southeast-1) Australia (AP-Southeast-1) Canada (CA-Central-1) Canada (CA-Central-1) Germany (EU-Central-1) Germany (EU-Central-1) Ireland (EU-West-1) Ireland (EU-West-1) Japan (AP-Northeast-1) Japan (AP-Northeast-1) Ohio (US-East-2) Ohio (US-East-2) Oregon (US-West-2) Oregon (US-West-2)
Jul-18, 3:13am UTC
[closed]

Sophos Engineering are aware of and working on an issue logging into central using federated login 

Jul-18, 6:13am UTC

RESOLVED 12:20 AM EST