Sophos Notification: Unable to create new role based users in Central

Incident
August 09, 6:00pm UTC

Sophos Notification: Unable to create new role based users in Central

Status: closed
Start: August 09, 2:00pm UTC
End: August 09, 6:00pm UTC
Duration: 4 hours
Affected Components:
Sophos Components Central - Partner Dashboard Central - Admin Dashboard Central - Enterprise Dashboard Central - Self Service Portal Sophos Central Products Australia (AP-Southeast-1) Brazil (SA-East-1) Australia (AP-Southeast-1) Brazil (SA-East-1) Canada (CA-Central-1) Canada (CA-Central-1) Germany (EU-Central-1) Germany (EU-Central-1) India (AP-South-1) India (AP-South-1) Ireland (EU-West-1) Ireland (EU-West-1) Japan (AP-Northeast-1) Japan (AP-Northeast-1) Ohio (US-East-2) Ohio (US-East-2) Oregon (US-West-2) Oregon (US-West-2)
Update

August 09, 2:00pm UTC

August 09, 2:00pm UTC

Sophos Notification: Important information about Central, please check: https://soph.so/vnvug2
Unsubscribe at https://sophoscentral.status.page

Resolved

August 09, 6:00pm UTC

August 09, 6:00pm UTC

09-AUG-2022 2:00 PM EST: Initial incident resolved. New trials and new roles are able to be created again. Work is continuing on the status of Trials and admins created during this incident. The linked article will be updated with this information as it becomes available: https://soph.so/vnvug2