Current Status

Dec 14
Dec 13
Dec 12
Dec 11
Dec 10
Dec 09
Dec 08
Central - Partner Dashboard
Central - Admin Dashboard
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
Central - Enterprise Dashboard
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
Central - Sophos Email
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
Central - Self Service Portal
Phish Threat
DNS Protection
Australia (AP-Southeast-2)
England (EU-West-2)
Germany (EU-Central-1)
India (AP-South-1)
Japan (AP-Northeast-2)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
ZTNA
Australia (AP-Southeast-2)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
Central Network Management
Central Firewall Management
Australia (AP-Southeast-2)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
Central Firewall Reporting
Australia (AP-Southeast-2)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
Central Wireless – AP6
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
Central Wireless - APX
Germany (EU-Central-1)
Ireland (EU-West-1)
Ohio (US-West-2)
Oregon (US-East-2)
Sophos Switch
Alerts
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Japan (AP-Northeast-1)
Ireland (EU-West-1)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
Monitoring
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Japan (AP-Northeast-1)
Ireland (EU-West-1)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
Configuration
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Japan (AP-Northeast-1)
Ireland (EU-West-1)
Ohio (US-East-2)
Oregon (US-West-2)
United Arab Emirates (ME-Central-1)
Cloud Optix
Sophos - XDR
API Integration
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-west-2)
United Arab Emirates (ME-Central-1)
Log Collection (legacy)
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-west-2)
United Arab Emirates (ME-Central-1)
Log Collector Integration
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-west-2)
United Arab Emirates (ME-Central-1)
Sophos Integration
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-west-2)
United Arab Emirates (ME-Central-1)
Network Detection and Response
Cloud
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-west-2)
United Arab Emirates (ME-Central-1)
Hardware
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-west-2)
United Arab Emirates (ME-Central-1)
Investigation Console
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-west-2)
United Arab Emirates (ME-Central-1)
iSensor
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-west-2)
United Arab Emirates (ME-Central-1)
ISO
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-west-2)
United Arab Emirates (ME-Central-1)
Virtual
Australia (AP-Southeast-1)
Brazil (SA-East-1)
Canada (CA-Central-1)
Germany (EU-Central-1)
India (AP-South-1)
Ireland (EU-West-1)
Japan (AP-Northeast-1)
Ohio (US-East-2)
Oregon (US-west-2)
United Arab Emirates (ME-Central-1)
Other Services
MySophos
MyUTM
Partner Portal
Sophos Community
Sophos Product Documentation
Sophos Support Portal
Sophos.com
Sophos Home
Sophos Home Dashboard
Sophos Home Support Portal

Status Key

All systems normal
Informational
Partial Outage
Monitoring
Identified
Service Degradation
Major Outage
Maintenance

Upcoming Scheduled Maintenance

01/08/2026
Sophos Products and Services ZTNA India (AP-South-1)
Jan-8, 5:30pm UTC
[upcoming]

Planned Sophos Zero Trust Network Access (ZTNA) maintenance for all the ZTNA points of presence. 
It is suggested that customers enable automatic failover between points of presence in the ZTNA settings for seamless connectivity.


Product and Environment

Sophos ZTNA - Cloud Gateways

Timeline

Region Date UTC time (24 hours)
Duration: 2 hours
Region time
(24 hours)
Status
US-West-2 Jan 6, 2026 10:00 02:00 PST Planned

EU-Central-1

Jan 7, 2026 04:00 05:00 CET Planned
US-East-2 Jan 7, 2026 07:00 02:00 EST Planned
AP-Southeast-2 Jan 7, 2026 14:00

01:00 AEDT on Jan 8, 2026

Planned

EU-West-1

Jan 8, 2026 04:00 05:00 IST (Ireland) Planned
AP-South-1 Jan 8, 2026 15:30 21:00 IST (India) Planned

Impact

You can turn on seamless PoP failover in the ZTNA settings for seamless connectivity.

The maintenance window is two hours per point of presence, with potential performance degradation. ZTNAaaS users should not experience any downtime during this maintenance window.

Customers can either temporarily configure a different point of presence or use gateways in on-premise mode during this window.

To change your point of presence, see Sophos Cloud gateway.

Next update

The next update will be provided after Jan 8th, 2026 17:30 PM UTC.

For updates, please follow:  this KBA .


Sophos Products and Services ZTNA Ireland (EU-West-1)
Jan-8, 4:00am UTC
[upcoming]

Planned Sophos Zero Trust Network Access (ZTNA) maintenance for all the ZTNA points of presence. 
It is suggested that customers enable automatic failover between points of presence in the ZTNA settings for seamless connectivity.


Product and Environment

Sophos ZTNA - Cloud Gateways

Timeline

Region Date UTC time (24 hours)
Duration: 2 hours
Region time
(24 hours)
Status
US-West-2 Jan 6, 2026 10:00 02:00 PST Planned

EU-Central-1

Jan 7, 2026 04:00 05:00 CET Planned
US-East-2 Jan 7, 2026 07:00 02:00 EST Planned
AP-Southeast-2 Jan 7, 2026 14:00

01:00 AEDT on Jan 8, 2026

Planned

EU-West-1

Jan 8, 2026 04:00 05:00 IST (Ireland) Planned
AP-South-1 Jan 8, 2026 15:30 21:00 IST (India) Planned

Impact

You can turn on seamless PoP failover in the ZTNA settings for seamless connectivity.

The maintenance window is two hours per point of presence, with potential performance degradation. ZTNAaaS users should not experience any downtime during this maintenance window.

Customers can either temporarily configure a different point of presence or use gateways in on-premise mode during this window.

To change your point of presence, see Sophos Cloud gateway.

Next update

The next update will be provided after Jan 8th, 2026 06:00 AM UTC.

For updates, please follow:  this KBA .


01/07/2026
Sophos Products and Services ZTNA Australia (AP-Southeast-2)
Jan-7, 2:00pm UTC
[upcoming]

Planned Sophos Zero Trust Network Access (ZTNA) maintenance for all the ZTNA points of presence. 
It is suggested that customers enable automatic failover between points of presence in the ZTNA settings for seamless connectivity.


Product and Environment

Sophos ZTNA - Cloud Gateways

Timeline

Region Date UTC time (24 hours)
Duration: 2 hours
Region time
(24 hours)
Status
US-West-2 Jan 6, 2026 10:00 02:00 PST Planned

EU-Central-1

Jan 7, 2026 04:00 05:00 CET Planned
US-East-2 Jan 7, 2026 07:00 02:00 EST Planned
AP-Southeast-2 Jan 7, 2026 14:00

01:00 AEDT on Jan 8, 2026

Planned

EU-West-1

Jan 8, 2026 04:00 05:00 IST (Ireland) Planned
AP-South-1 Jan 8, 2026 15:30 21:00 IST (India) Planned

Impact

You can turn on seamless PoP failover in the ZTNA settings for seamless connectivity.

The maintenance window is two hours per point of presence, with potential performance degradation. ZTNAaaS users should not experience any downtime during this maintenance window.

Customers can either temporarily configure a different point of presence or use gateways in on-premise mode during this window.

To change your point of presence, see Sophos Cloud gateway.

Next update

The next update will be provided after Jan 7th, 2026 16:00 PM UTC.

For updates, please follow:  this KBA .


Sophos Products and Services ZTNA Ohio (US-East-2)
Jan-7, 7:00am UTC
[upcoming]

Planned Sophos Zero Trust Network Access (ZTNA) maintenance for all the ZTNA points of presence. 
It is suggested that customers enable automatic failover between points of presence in the ZTNA settings for seamless connectivity.


Product and Environment

Sophos ZTNA - Cloud Gateways

Timeline

Region Date UTC time (24 hours)
Duration: 2 hours
Region time
(24 hours)
Status
US-West-2 Jan 6, 2026 10:00 02:00 PST Planned

EU-Central-1

Jan 7, 2026 04:00 05:00 CET Planned
US-East-2 Jan 7, 2026 07:00 02:00 EST Planned
AP-Southeast-2 Jan 7, 2026 14:00

01:00 AEDT on Jan 8, 2026

Planned

EU-West-1

Jan 8, 2026 04:00 05:00 IST (Ireland) Planned
AP-South-1 Jan 8, 2026 15:30 21:00 IST (India) Planned

Impact

You can turn on seamless PoP failover in the ZTNA settings for seamless connectivity.

The maintenance window is two hours per point of presence, with potential performance degradation. ZTNAaaS users should not experience any downtime during this maintenance window.

Customers can either temporarily configure a different point of presence or use gateways in on-premise mode during this window.

To change your point of presence, see Sophos Cloud gateway.

Next update

The next update will be provided after Jan 7th, 2026 09:00 AM UTC.

For updates, please follow:  this KBA .


Sophos Products and Services ZTNA Germany (EU-Central-1)
Jan-7, 4:00am UTC
[upcoming]

Planned Sophos Zero Trust Network Access (ZTNA) maintenance for all the ZTNA points of presence. 
It is suggested that customers enable automatic failover between points of presence in the ZTNA settings for seamless connectivity.


Product and Environment

Sophos ZTNA - Cloud Gateways

Timeline

Region Date UTC time (24 hours)
Duration: 2 hours
Region time
(24 hours)
Status
US-West-2 Jan 6, 2026 10:00 02:00 PST Planned

EU-Central-1

Jan 7, 2026 04:00 05:00 CET Planned
US-East-2 Jan 7, 2026 07:00 02:00 EST Planned
AP-Southeast-2 Jan 7, 2026 14:00

01:00 AEDT on Jan 8, 2026

Planned

EU-West-1

Jan 8, 2026 04:00 05:00 IST (Ireland) Planned
AP-South-1 Jan 8, 2026 15:30 21:00 IST (India) Planned

Impact

You can turn on seamless PoP failover in the ZTNA settings for seamless connectivity.

The maintenance window is two hours per point of presence, with potential performance degradation. ZTNAaaS users should not experience any downtime during this maintenance window.

Customers can either temporarily configure a different point of presence or use gateways in on-premise mode during this window.

To change your point of presence, see Sophos Cloud gateway.

Next update

The next update will be provided after Jan 7th, 2026 06:00 AM UTC.

For updates, please follow:  this KBA .


01/06/2026
Sophos Products and Services ZTNA Australia (AP-Southeast-2) Germany (EU-Central-1) India (AP-South-1) Ireland (EU-West-1) Ohio (US-East-2) Oregon (US-West-2)
Jan-6, 10:00am UTC
[upcoming]

Planned Sophos Zero Trust Network Access (ZTNA) maintenance for all the ZTNA points of presence. 
It is suggested that customers enable automatic failover between points of presence in the ZTNA settings for seamless connectivity.


Product and Environment

Sophos ZTNA - Cloud Gateways

Timeline

Region Date UTC time (24 hours)
Duration: 2 hours
Region time
(24 hours)
Status
US-West-2 Jan 6, 2026 10:00 02:00 PST Planned

EU-Central-1

Jan 7, 2026 04:00 05:00 CET Planned
US-East-2 Jan 7, 2026 07:00 02:00 EST Planned
AP-Southeast-2 Jan 7, 2026 14:00

01:00 AEDT on Jan 8, 2026

Planned

EU-West-1

Jan 8, 2026 04:00 05:00 IST (Ireland) Planned
AP-South-1 Jan 8, 2026 15:30 21:00 IST (India) Planned

Impact

You can turn on seamless PoP failover in the ZTNA settings for seamless connectivity.

The maintenance window is two hours per point of presence, with potential performance degradation. ZTNAaaS users should not experience any downtime during this maintenance window.

Customers can either temporarily configure a different point of presence or use gateways in on-premise mode during this window.

To change your point of presence, see Sophos Cloud gateway.

Next update

The next update will be provided after Jan 6th, 2026 12:00 PM UTC.

For updates, please follow:  this KBA .

12/13/2025
Sophos Products and Services Central - Partner Dashboard Central - Admin Dashboard Central - Enterprise Dashboard Central - Self Service Portal Sophos Home Australia (AP-Southeast-1) Australia (AP-Southeast-1) Sophos Home Dashboard Sophos Home Support Portal Brazil (SA-East-1) Brazil (SA-East-1) Canada (CA-Central-1) Canada (CA-Central-1) Germany (EU-Central-1) Germany (EU-Central-1) India (AP-South-1) India (AP-South-1) Ireland (EU-West-1) Ireland (EU-West-1) Japan (AP-Northeast-1) Japan (AP-Northeast-1) Ohio (US-East-2) Ohio (US-East-2) Oregon (US-West-2) Oregon (US-West-2) United Arab Emirates (ME-Central-1) United Arab Emirates (ME-Central-1)
Dec-13, 1:00pm UTC
[in progress]

Sophos Central Engineering will perform routine maintenance to Sophos Central on Saturday, December 13, 2025, at 13:00 UTC,  lasting approximately 6 hours.

  • There will be no disruption to protected endpoints during this period.
  • The Sophos Status Page will reflect the maintenance status once it is started, as in progress, and when it is completed.

For further information and status updates, please review the following KBA.

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